Up Hellas

Covid-19 came unexpectedly and took businesses by storm. This situation highlighted at what extent businesses and organisations were prepared for the digital times we are going through. At the same time, it is becoming evident that many of these changes are here to stay. Remote work and online meetings have been widely discussed for a long time but were now implemented in a heartbeat.

At Up, as we are part of a larger global family, we already had a number of systems in place to enable us to work and communicate efficiently with our colleagues all over the world and all of our stakeholders.

Up Hellas is a young subsidiary – we have tried to keep our business well organised and flexible. The team has been using collaborative tools and various cloud solutions from their first day.

When the time came for all of us to work from home, we noticed just how well we have worked in the last few years:

• We have implemented in March our cloud-based call centre, which allows our team to pick up all incoming calls, no matter where they are 

• Our go for Eat cards are produced in Greece and can be delivered straight to our cardholders within days